Privacy policy

At Hikaro, we are committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and what rights you have.

1. Information we collect

When you place an order or browse our store, we may collect:

  • Name, email address, shipping address, and phone number

  • Payment information (processed securely by Shopify Payments — we never store card details)

  • Browser type, IP address, and pages visited (via cookies and analytics tools)

  • Order history and communication records

2. How we use your information

  • To process and fulfil your orders

  • To send order confirmations, shipping updates, and customer support responses

  • To improve our store experience and marketing (only with your consent)

  • To comply with legal obligations

3. Sharing your information

We do not sell your personal data. We share information only with:

  • Shipping carriers and logistics partners — to deliver your order

  • Shopify Inc. — our e-commerce platform provider

  • Payment processors — to complete transactions securely

  • Legal authorities — if required by law

4. Cookies

Our store uses cookies to remember your preferences, keep items in your cart, and understand how visitors use our site. You can disable cookies in your browser settings, though some features may not work correctly.

5. Data retention

We retain your order data for up to 5 years for accounting and legal compliance purposes. You may request deletion of your account data at any time by emailing support@hikaro.shop.

6. Your rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Object to how we process your data

  • Withdraw consent for marketing communications at any time